Terms of Service

Effective [OWNER: date] · Last updated 7 November 2026

1. 1. Who we are
2. 2. Agreeing to these terms
3. 3. You must be 18 or over
4. 4. Guest play and accounts
5. 5. Your licence to play
6. 6. Caps, gold and other virtual items
7. 7. Buying with real money
8. 8. Passes, the Premium Row and offers
9. 9. Refunds and your consumer rights
10. 10. Fair play
11. 11. The weekly leaderboard
12. 12. If you break the rules
13. 13. Ending your account
14. 14. Updates, availability and shutdown
15. 15. Our content and yours
16. 16. Other services we rely on
17. 17. Our responsibility to you
18. 18. Disputes and governing law
19. 19. Changes to these terms
20. 20. General
21. 21. Contact us

1. Who we are

End Camp (the game at play.endcamp.com, any versions of it we publish, and the website at endcamp.com) is provided by Libiny Solutions [OWNER: confirm exact legal name and entity type with the Oklahoma Secretary of State; probably “Libiny Solutions LLC”, per its LinkedIn page], a company organised under the laws of [OWNER: state of organisation — likely Oklahoma], United States, and based in Tulsa, Oklahoma (“Libiny”, “we”, “us”, “our”). Our address is [OWNER: registered / business address]. Our company website is libiny.com.

For help with the game or a purchase, email support@endcamp.com. For privacy questions, email privacy@endcamp.com.

2. Agreeing to these terms

These terms are a contract between you and Libiny. By continuing past the age check, creating an account or buying something, you agree to these terms. If you don’t agree, please don’t play. [OWNER: before purchases go live, add “By continuing you agree to the Terms of Service and confirm you’ve read the Privacy Policy” (both linked) above the age-check, sign-up and “Continue as guest” buttons, record the accepted terms version on the profile (as 0009 does for the age check), and require acceptance at checkout (Stripe consent_collection.terms_of_service=required)]

Our Privacy Policy explains what data the game collects and how we use it. It’s a separate document, not part of this contract, but please read it.

If you’re a consumer in Australia, the European Union, the United Kingdom or another country with consumer protection laws that can’t be signed away, nothing in these terms takes those protections away from you. Where these terms say “to the extent the law allows” or something similar, that’s what we mean.

3. You must be 18 or over

End Camp is a survival horror game for adults. It contains graphic violence against the infected, animals and people, with firearms, melee weapons, explosives and fire. It also contains blood and gore and horror themes such as death, infection and grief.

• You may only play, create an account or buy anything if you are 18 or older. By doing any of these you promise that you are.
• Before you play for the first time, the game asks for your month and year of birth. Please answer truthfully.
• If we learn that an account belongs to someone under 18, we’ll close it and delete its data, as described in our Privacy Policy. We’ll refund any real-money purchases made on it, to the original payment method.

4. Guest play and accounts

Guest play

As a guest, your survivor is saved only in your browser, on that device. Apart from play statistics you allow, the only data we receive is the technical data any website sees, as described in our Privacy Policy. If you clear your browser’s site data, lose the device or use another browser, a guest save is gone and we can’t recover it. You can create an account at any time and move your survivor to it.

Accounts

• You can sign up with an email address and password, with a sign-in link sent by email, or, where the game offers them, with Google or Apple.
• Give us an email address you control, and keep your sign-in details secure. You’re responsible for what happens on your account, unless it happens because of our own failure to keep it secure.
• Accounts are personal. Use one account per person, and don’t share, sell, buy, transfer or lend accounts.
• Tell us straight away at support@endcamp.com if you think someone else has used your account.
• With an account, the game saves your survivor to our cloud so you can continue on another device. We keep your two previous cloud saves as backups, which you can restore in Settings. We work hard to keep saves safe, but please understand that software can fail.

5. Your licence to play

End Camp is free to play. As long as you follow these terms, we give you a personal, non-exclusive, non-transferable, revocable licence to access and play the game for your own non-commercial entertainment. You may install it as a web app on your devices.

This licence doesn’t let you copy, sell, rent, sublicense or redistribute the game. It also doesn’t let you decompile, reverse engineer or modify the game or its servers, except where the law expressly allows it despite this restriction.

6. Caps, gold and other virtual items

What they are

End Camp has two in-game currencies: caps, earned by playing, and gold, earned slowly by playing or bought with real money. It also has items, outfits, the Supply Line pass, the season Premium Row and other in-game content (together, “virtual items”).

• Virtual items are a limited licence to use them in End Camp, not something you own. You don’t buy the items themselves, only the right to use them in the game.
• They have no cash value. They can’t be exchanged for real money, goods or services outside the game, and they don’t earn interest.
• You may not sell, trade, gift or transfer virtual items or accounts outside the game, or buy them from anyone except us. We don’t recognise transfers made outside the game.

Paid gold and earned gold

Your gold balance can contain both kinds, and they behave differently:

• When you spend gold, the game uses earned gold first, then paid gold.
• Paid gold, outfits, store history, an active Supply Line and a Premium Row you bought are kept with your account when you start a New Game. With an account, the paid part is held on our servers, so it is also there on your other devices.
• Paid gold doesn’t expire while your account exists, and we won’t reduce it through updates or rebalancing. Sections 12 to 14 explain what happens to it if an account is closed or the game shuts down.
• As a guest you can buy items with caps and gold, but these purchases are kept only on that device.

Exchanges and prices

• The store’s optional Caps Exchange turns 100 gold into 1,000 caps. You can’t turn caps into gold, or any currency into money.
• We may add, change, re-price or remove virtual items and offers, and rebalance the game, as it develops. A price change never takes away anything you already have. Except as set out in sections 12, 13 and 14, we won’t remove or materially reduce anything you paid for with real money without giving you something of equal value or a refund.

7. Buying with real money

Real-money purchases are coming soon and are not on sale yet. When they’re available, this section applies.

• Who sells. You buy from Libiny Solutions. Payments on the web are processed by Stripe. Your card details go to Stripe and we never see them. Stripe’s own terms and privacy policy also apply to the payment.
• You need an account, and must be 18 or older, so that what you buy belongs to your account and works on every device.
• Prices are in US dollars and include any GST, VAT or sales tax we must charge, so the price shown in the store is the total you pay. Your bank may add its own currency-conversion or foreign-transaction fees. [OWNER: this is true only once the Stripe Prices are created with tax_behavior=inclusive and Stripe Tax is on (automatic_tax.enabled=true), or Libiny absorbs the tax; also check GST registration in Australia (over A$75k), EU VAT OSS and UK VAT for digital sales]
• What you get is listed on each offer before you buy. Everything for sale is fixed: no loot boxes, no random draws, no hidden odds. Nothing for sale gives weapons, armour, ammunition or backpacks, and the story, dungeons and regions are never locked behind a purchase.
• Delivery is immediate once the payment is confirmed. Gold, outfits, the pass and the Premium Row appear on your account, and supplies included in an offer are handed over in the game. If a payment takes time to clear, the game tells you, and delivers once it does.
• Receipts. You’ll get an email receipt for each purchase, with what you bought, the price and any tax. The charge appears on your statement as [OWNER: card statement descriptor, e.g. LIBINY* ENDCAMP]. [OWNER: turn on Stripe Dashboard → Settings → Customer emails → Successful payments, or send our own confirmation from the purchase webhook]
• Unauthorised payments. Use only payment methods you’re allowed to use.
• App stores. If End Camp is ever offered through an app store and you buy through Apple, Google or another store, that store processes the payment and its terms and refund process also apply. Your rights under section 9 still apply.

Your 14-day right to cancel in the EU and UK

If you live in the EU or the UK, you may cancel a purchase within 14 days of buying it by emailing support@endcamp.com, even after it has been delivered. We’ll refund you and remove what it gave you. You can use any clear statement to cancel; you don’t have to use a form. Please include your account email and the purchase. This doesn’t affect your other rights, for example if what you bought is faulty or was never delivered (section 9).

[OWNER: if you later want EU/UK customers to give up this right once delivery starts, first build a required, unticked checkbox at checkout (“I ask for immediate delivery and understand I lose my 14-day right to cancel once delivery starts”, e.g. Stripe consent_collection + custom_text), record it with the purchase, and send a confirmation email repeating it; only then rewrite this paragraph]

8. Passes, the Premium Row and offers

Supply Line (30-day pass) — no automatic renewal

• The Supply Line costs a single payment. It does not renew and never charges you again, so there’s nothing to cancel. If you want another 30 days, you buy it again yourself.
• It runs for 30 days from the moment of purchase. You get 300 gold straight away and a second free supply-drop slot while the pass runs.
• On each day you play while the pass runs, you can collect 30 gold, up to 30 times. A new day’s gold becomes available on a new calendar day in your time zone, at least 20 hours after the previous one.
• Daily gold for days you don’t play isn’t made up later, and nothing more is paid after the 30 days end. The store shows how many days are left.

Season Premium Row

• The Premium Row adds a second reward to each tier of the season running when you buy it. You still earn the tiers by playing. It doesn’t carry over to later seasons, and the store shows how long the season has left.
• You can buy it with money or with 1,200 gold.

Promotions

• First-purchase bonus: the first time an account buys each gold pack size, it gets double the gold. Each size counts once per account.
• Starter Pack: available once per account, only during the first 72 hours of a survivor’s save. The timer is shown in the store.
• Any other promotion will show its terms with the offer.

9. Refunds and your consumer rights

Your rights under the law

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or under any other law that can’t be excluded. That includes the consumer guarantees in Australia and the rights consumers have in the EU, the UK and elsewhere for digital content and services.

For example, under the Australian Consumer Law our services come with guarantees that can’t be excluded. If something you bought has a major failure, isn’t delivered, or isn’t what we described, you can ask for a refund, and for other failures you can ask us to fix it. These rights don’t end after 14 days or once you have downloaded or used something.

Our own refund promise

On top of your legal rights, we will refund a real-money purchase if you ask within 14 days of buying it and it’s unused: your paid gold balance still holds all the gold it added, and you haven’t collected its supplies, pass gold or Premium Row rewards. Wearing an outfit doesn’t count as using it. [OWNER: confirm this voluntary refund policy]

We will also always refund:

• a duplicate charge, or a charge for a purchase that never arrived and that we can’t deliver;
• a purchase made without your permission, for example after your account or card was misused (we may ask for details to check this);
• a purchase made by someone under 18;
• if we close your account through no fault of yours, or shut End Camp down, as set out in sections 13 and 14.

How refunds work

• Email support@endcamp.com from your account email with the date and what you bought. We aim to reply within 5 working days.
• Refunds go back to the original payment method, unless you ask for something else, such as gold. For a refund you’re owed under the law, the choice is always yours.
• When a purchase is refunded, we remove what it gave you, as far as your account still holds it: the gold, outfits, pass days or Premium Row it added. We refund whole purchases; partial refunds aren’t available yet.

Chargebacks

If something’s wrong with a payment, please contact us first. It is usually faster than going to your bank. If a payment is reversed through your bank or card provider, we’ll remove what that purchase gave you, as for a refund. We won’t close your account just because you disputed a payment, but we may look into repeated or fraudulent disputes under section 12.

10. Fair play

End Camp is single-player, and how you play your own survivor is up to you. But you must not:

• modify the game, its saves, its network traffic or its local storage to obtain gold, paid items, passes, entitlements or leaderboard scores you didn’t earn or pay for;
• use bots, scripts or automation to play, or deliberately exploit bugs, to gain any of those things. If you find a bug like that, please tell us;
• post leaderboard runs you didn’t really play, or use a display name or survivor name that is offensive, hateful, sexual, impersonates someone, or contains personal contact details;
• abuse refunds or chargebacks, or use a payment method you’re not authorised to use;
• attack, overload, probe or try to break into our servers, our providers’ systems or other players’ accounts, or get around any security or rate limits;
• sell, buy or trade accounts or virtual items, or offer services such as boosting for money;
• use the game to break the law or anyone’s rights.

11. The weekly leaderboard

When available, the Proving Grounds weekly challenge has a public online leaderboard. While you’re signed in, every challenge run you finish is posted to it, and the board keeps your best run each week.

• The board publicly shows your name, rank, score, run time, kills and the day you finished. Your name is your display name if you’ve set one, otherwise your survivor’s name.
• You can turn off Show my name on the global board at any time. Your runs then show as “Survivor #” and a number instead, and the change applies to your past runs too. [OWNER: before the online board goes live, hide names by default (name_hidden / board_prefs default true) or ask once before the first post (“Show your name on the public weekly board?”), then change this to “Your runs show as ‘Survivor #’ and a number unless you choose to show your name”]
• Names that look like emails, links or contact handles, or contain blocked words, are replaced automatically. We may also hide names or remove runs that break section 10.
• You let us display your name and runs on the board for this purpose. You can report a name or a run to support@endcamp.com.

12. If you break the rules

If we reasonably believe you’ve broken these terms, we may take action that is proportionate to what happened, such as:

• removing gold, items or scores obtained unfairly;
• hiding your name or removing runs from the leaderboard;
• suspending your account for a time;
• for serious or repeated breaches, closing your account.

We’ll tell you what we did and why. The only exceptions are where telling you would help someone get around our protections, or where the law doesn’t allow it. If you think we got it wrong, email support@endcamp.com within 6 months. A person, not an automated system, will review your appeal and reply.

If we close an account for a serious breach, such as fraud, payment abuse or deliberate cheating for paid items, unused paid items on it may be lost, to the extent the law allows. This doesn’t affect any rights you have under section 9.

13. Ending your account

• You can stop playing at any time. To delete your account, open Settings → Account → Delete account in the game. The account and its data are deleted straight away, as described in our Privacy Policy. If you can’t use the game, email privacy@endcamp.com from your account email address and we’ll delete it within 30 days.
• Deleting your account permanently removes your cloud saves, paid gold, outfits, passes and leaderboard runs. They can’t be restored. The game lists what will be deleted and asks you to confirm before anything is deleted. Unused paid items aren’t refunded when you choose to delete, except as section 9, section 19 or the law requires. If you’re owed a refund under those sections, ask us before you delete: once the account is gone we can no longer see what was unused.
• A guest save is deleted with Settings → Delete this device’s data, or by clearing your browser’s site data for End Camp.
• We may close an account under section 12. We may also close an account for reasons that are not your fault, for example if we have to for legal reasons. In that case we’ll give you reasonable notice where we can, and refund your unused paid gold and the unused part of any active Supply Line or Premium Row.
• We don’t currently close accounts for inactivity. If we start doing so, we’ll give at least 60 days’ notice by email and in the game first.

14. Updates, availability and shutdown

• End Camp is in active development. Features, balance, content and how things look will change, and we may add or remove features. We’ll tell you about changes that matter.
• The game runs on the internet and may sometimes be unavailable, slow or interrupted, for example for maintenance or because of a provider’s outage. Guest play and offline play continue on your device, and account features catch up when you’re back online.
• We may roll back game data, but only to fix a bug, an outage or abuse. If a rollback removes something you bought with real money, we’ll give it back.
• If we decide to shut End Camp down, we’ll give at least 60 days’ notice in the game, on endcamp.com and by email to account holders, and stop selling paid items when we announce it. We’ll refund unused paid gold bought in the 12 months before the announcement [OWNER: confirm 6 or 12 months], any other real-money purchase made in the 30 days before it, and the unused part of any active Supply Line or Premium Row, in proportion to the time left. Your rights under section 9 also apply.

15. Our content and yours

• The game, its name, story, characters, art, music, sound, code and other content belong to Libiny or its licensors and are protected by law. Apart from the licence in section 5, these terms don’t give you any rights in them.
• You’re welcome to stream, record and share videos and screenshots of your play, including on channels that earn money. Please don’t suggest we endorse you, and don’t share the game files themselves.
• If you send us feedback or ideas, we may use them without paying you, but we won’t publish your name with them without asking.
• If you believe something in End Camp infringes your rights, email support@endcamp.com with the details. DMCA notices: [OWNER: register a DMCA designated agent with the US Copyright Office (about US$6, renewed every 3 years) and add the agent’s name, address and email here]

16. Other services we rely on

End Camp relies on other companies to run: hosting (Vercel), accounts and cloud saves (Supabase), payments (Stripe), optional sign-in (Google, Apple), and your browser’s own notification service. Their terms may also apply when you use them, for example Stripe’s at checkout. We are responsible for choosing them carefully, but not for their own services or websites. Links to other websites are for convenience only.

17. Our responsibility to you

What we can’t exclude

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else the law doesn’t allow us to limit. This includes the consumer guarantees under the Australian Consumer Law and your statutory rights in the EU, the UK and elsewhere.

Within those limits

To the extent the law allows, the free game is provided “as is” and “as available”, and we don’t promise that it will always be available, error-free or free of bugs.

To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of profits, revenue, data or goodwill. We are also not liable for losses that weren’t reasonably foreseeable, or that were caused by your breach of these terms or by events beyond our reasonable control.

To the extent the law allows, our total liability to you for all claims about End Camp is limited to the greater of US$100 or the amount you paid us in the 12 months before the claim arose.

• Australia: nothing in this section limits our liability for a failure to comply with a consumer guarantee under the Australian Consumer Law, or the remedies you’re entitled to for it.
• EU and UK: if you’re a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We’re not responsible for loss that wasn’t foreseeable. We supply the game for private use, so we’re not liable for business losses.

Your responsibility

To the extent the law allows, if someone else makes a claim against us because you deliberately broke these terms or the law, you agree to cover our reasonable costs of that claim. This doesn’t apply to the extent the claim was caused by us.

18. Disputes and governing law

• Talk to us first. If you have a problem, email support@endcamp.com. Most issues can be sorted out quickly. This doesn’t stop you going to a regulator or a court at any time.
• Governing law. These terms are governed by the laws of the State of [OWNER: state — likely Oklahoma] and the federal laws of the United States, without regard to conflict-of-law rules.
• Courts. If you’re a consumer, you can bring a claim in the courts where you live or in the state or federal courts located in [OWNER: county and state, e.g. Tulsa County, Oklahoma]. We’ll only sue a consumer in the courts where they live.
• No forced arbitration. These terms don’t require arbitration and don’t take away your right to join a class or group action where the law allows one. [OWNER: deliberate business choice; most US publishers use a US-only arbitration clause with a class waiver; keep this only if intended, and have counsel review either way]
• If you live outside the United States (for example in Australia, the EU, the UK, Canada or New Zealand), the choice of law above doesn’t take away the protection of the mandatory laws of the country where you live. You can also bring a claim in the courts of that country. If you’re in Australia, you can also contact your state or territory’s fair trading office or the ACCC. If you’re in the EU or UK, you can also use your national consumer bodies or an approved alternative dispute resolution scheme.

19. Changes to these terms

• We may update these terms, for example when we add features, change how purchases work, or the law changes.
• For changes that matter, we’ll tell you at least 30 days in advance, in the game and by email if you have an account, and show the new date at the top. Changes don’t apply to anything that happened before they take effect.
• Small changes that don’t disadvantage you, such as fixing typos, clarifying wording or adding a new optional feature, may take effect when we post them.
• If you don’t agree with a change, you can stop playing and delete your account before it takes effect. If you do, we’ll refund your unused paid gold and the unused part of any active Supply Line or Premium Row, in proportion to the time left.

20. General

• Whole agreement. These terms, and the details shown with each offer at checkout, are the whole agreement between you and us about End Camp.
• Transfer. We may transfer this agreement to a company that takes over End Camp, as long as your rights under it aren’t reduced. We’ll tell you if this happens. You can’t transfer your rights under these terms or your account to anyone else.
• If part is invalid. If a court decides that part of these terms can’t be enforced, the rest still applies.
• No waiver. If we don’t enforce a right straight away, we can still enforce it later.
• Events outside our control. We’re not responsible for delays or failures caused by events beyond our reasonable control, such as major outages at our providers, natural disasters or war. Your refund rights under sections 9 and 14 still apply.
• Language. These terms are written in English. If we provide a translation, the English version applies where the two differ, unless the law where you live says otherwise.
• Notices. We’ll contact you at your account email or in the game. You can contact us at the addresses below.

21. Contact us

Libiny Solutions [OWNER: exact legal name and entity type]
[OWNER: registered / business address], Tulsa, Oklahoma, United States
Game help and purchases: support@endcamp.com
Privacy and account deletion: privacy@endcamp.com
Company website: libiny.com